Capabilities

At Customex, we count some of the region's most high profile organisations among our clients, across a range of industries. If your organisation is a consumer-based company, we can help you achieve customer excellence.

We are highly ethical and detail-orientated perfectionists and this is something we instil across all levels of our organisation. Our strong foundation of detailed processes, procedures and robust management set us apart from the competition.

Individual organisations require a tailored solution, so all our services are customisable to suit your objectives. Working with our partners across a range of industries, we can address specific business challenges.

Customex depends on a six step approach to ensure the highest levels of quality when it comes to execution and delivery. We provide intelligence on how your performance compares to that of your market competitors, so you will always be one step ahead.

We are proud members of Esomar (the European Society for Opinion and Marketing Research) and the MSPA (the Mystery Shopping Providers Association) and adhere to their standards at all times.

Our organisation has grown to provide coverage across the Middle East, India and Africa. Reach out to us to find out more about how we can help your organisation.